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Understanding Provider Pricing and Billing

This topic describes the basic billing and invoicing information for partner accounts, including customer billing.

Megaport billing features let you review your invoiced costs and manage access to billing information.

  • A billing market was set up for your company profile when you registered your account and created a company profile.
  • The partner account receives a monthly invoice directly from Megaport for all of its managed accounts.
  • All managed accounts are invoiced by the partner.
  • Each managed account is identified with a unique account number, called a managed account reference.
  • All managed account references are rolled up into a consolidated invoice for the partner account.
  • Each partner is responsible for all charges incurred by themselves and all managed accounts.


Partner account users that have been referred by a Distributor cannot access billing markets or invoices. The Distributor enables the billing markets and acts as the billing agent for all referred partners. All invoices go directly to the Distributor account. Partners can only provision services in the billing markets that a Distributor has enabled.


  • All services are billed at the Megaport list price in VantageTransact.
  • Discounts aligned to a partner commission are calculated at the time of billing.


  • Partners can subscribe to a service for these subscription lengths: month to month, 12, 24, or 36 months when creating a new Port, Megaport Cloud Router (MCR), or Megaport Virtual Edge (MVE). Partners updating an existing month-to-month service can select a 12, 24, or 36-month subscription.

  • Partner and partner-managed accounts select subscriptions instead of contract terms. For subscription details, see these topics:


  • Partner-managed accounts can associate a Partner Deal to a service with a minimum 12-month subscription in VantageTransact. Deal discounts are calculated for invoicing.

  • To register approved deals and associate them with managed accounts, see your partner sales representative.

  • For more information, see Associating a Deal with a Service.


  • All charges to the partner account and the managed account are invoiced with the partner account tax treatment and any exemptions for the billing market applied.
  • Partners incur tax remitted by Megaport.
  • Resellers incur managed account taxes remitted by the partner.
  • Taxes are applied in VantageTransact against the final billed amount.
  • For more information on taxes, see Understanding Your Megaport Partner Invoice.

Viewing billing

The Billing page shows billing details for the selected service. You can view upcoming estimated bills and any changes to the configuration over a given month.

To view billing details for a service

  1. Log in to a partner account.

  2. Go to the Services page.

  3. Click the gear icon next to the Service.

  4. On the Connections Details page, click Billing.

For descriptions of the billing graph and details, see VXC and IX Billing.

Understanding billing by service type


To understand billing details for a Port, see Port Billing.


To understand billing details for a Megaport Cloud Router (MCR), see MCR Billing.


To understand billing details for a Megaport Virtual Edge (MVE), see MVE Billing.


To understand billing details for a Virtual Cross Connect (VXC), see VXC, Megaport Internet, and IX Billing.

Megaport Internet

To understand billing details for a Megaport Internet connection, see VXC, Megaport Internet, and IX Billing.

Last update: 2024-04-15
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