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Partner Portal Documentation
Release Notes
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Release Notes

This topic describes changes and enhancements that have been made to the Partner Portal.

June 2025

  • Activity Logs Added – These Portal activities have been added to the Activity Log:

    • Enabling, resetting, and disabling Multi-Factor Authentication (MFA)
    • Updating user notification settings
    • Updating user profiles
    • Locking and unlocking services
    • Creating and updating resource tags
    • Updating service terms
    • Creating and updating a managed account
    • Creating a Megaport Marketplace profile
    • Creating and updating Prefix Filter and Packet Filter lists

  • Quoting Tool Improvements – These improvements have been made to the Quoting Tool:

    • Added Roll Up Discounts and Include Partner Discounts options to the quote summary. This allows for a cleaner quote display and for partners to generate quotes to share with their managed accounts, where discounts are not shown.
    • Quotes can now be created for Megaport Internet connections up to 25 Gbps in supported metros.

  • Issue fixed – When a Company Admin from a partner company attempted to download the Inventory report for a managed account, the download failed.

May 2025

  • Partner Consolidation – The PV and P1 (Reseller) programs have now been fully consolidated. All partners have been successfully migrated to the standardized Megaport Partner Program (MPP). There is no longer a separate PV or P1; MPP is now the sole partner program moving forward.

April 2025

  • Partner Service Inventory Report – The Service Inventory Report feature has now been made available at the partner level. This provides a single report that captures all of the managed accounts under a partner account hierarchy. The report includes only services whose provision status is LIVE, CONFIGURED, or DECOMMISSIONED.

  • Add Managed Account Information to Emails – Improvements have been made to notification emails that partner accounts receive about managed accounts. This makes it clearer which managed accounts and managed account services notification emails refer to.

  • Update Partner Docs Link in Auto Renew Settings – In the Partner Admin > Manage Global Settings screen, the Megaport Documentation link has been changed to the Managing Minimum Term Renewal page in the Megaport Partner Portal Documentation. This provides information on minimum term renewal in the partner context.

  • Partner and Wholesale Discounts in the Quoting Tool – The Quoting Tool has been updated to show the discount breakdown in the quote summary for any discounts that apply (Partner and Wholesale discounts).

  • AUD Added to NZ Billing Market – AUD has been added to the New Zealand billing market and NZD has been added to the Australian billing market as available currencies.

    Note

    This is currently available only to customers setting up their billing market for the first time. If you already have billing markets enabled and want to use these currencies, please contact your Account Manager or Customer Success Manager (CSM) to discuss options.

  • Sort Activity Logs by Date/Time – The recently released User Activity and Company Activity pages in the Portal now allow you to sort activity logs by date/time.

March 2025

  • New Company Activity Logs Page – A new Company Activity option has been added to the Megaport Portal settings menu. The Company Activity page allows users with Company Admin privileges to view the activities of all users in their company. As part of this change, a new option called User Activity was also added to the settings which allows the current user to view a log of their own activities.

  • Maintenance or Outage Updates – We have added some CSP notifications to provide better visibility to customers. Emails will not be sent, however, the notifications will be visible in the Service Status page. Please check the notifications from your CSP for more information, as Megaport is not responsible for CSP outages.

  • Minimum Term Renewal for Individual Managed Accounts – Partner account users with Company Admin privileges can manage the default state for the contract term renewal of individual managed accounts in the Partner Admin menu > Edit [Managed Account] > Minimum Term Renewal tab.

  • Portal Responsive Improvements – The navigation bar in the Portal has been updated to show Dashboard, Partner Admin, What’s New, and only change to mobile view when there is no display room available.

  • Dashboard for Managed Accounts – Managed accounts can now view the Dashboard in the Megaport Portal.

February 2025

  • Minimum Term Renewal – You can now automatically renew the minimum contract term put on a service. Previously, services would roll over to no contract term at the list price at the end of the contract term, unless a manual action was taken to re-term the service.

    Now services can be set to Automatically Renew at the same duration and discounted price at the end of the contract term, with no manual re-terming action needed. When ordering services on contract with a minimum term of 12, 24 or 36 months, the option to auto renew the term will be enabled by default.

    Company Admin users can manage the default state for the contract term renewal in the User Menu > Settings > Minimum Term Renewal page. Partner account users with Company Admin privileges can manage the default state for all their managed accounts through the Partner Admin > Manage Global Settings > Minimum Term Renewal page.

    The Minimum Term Renewal page options are:

    • When creating new services on term, the option to Auto Renew the Term will be enabled by default.
    • When creating new services on term, the option to Auto Renew the Term will be disabled by default.

    Existing services are not impacted by the management of the default state of the Minimum Term Renewal options for the contract term renewal.

    At the end of the contract term:

    • Notifications are sent at least 30 days before term contracts end including services with the Auto Renew Term option enabled.
    • If Auto Renew Term has been set to on for your services, no further action is required. The service will be automatically renewed for another term of the same length at the same price. The Auto Renew Term setting remains on and the contract term will continue to auto-renew.
    • If you would prefer not to lock services onto a minimum term, before the contract expiry date simply go to the Megaport Portal and turn the Auto Renew Term option off - the monthly recurring charge will retain the same market month-to-month rate for Ports or the pay-as-you-go rate for virtual services as when it was ordered.

    For more information, see Managing Minimum Term Renewal.

  • Portal Settings Reorganized – Various user-level and company-level Megaport Portal settings have been consolidated into one settings page, accessible from the user menu. The changes include:

    • Creating a consolidated Settings page, accessible from the user menu, with Admin and User sections.
    • Moving User Profile and Notification Settings in the user menu into the User section of the new Settings page.
    • Moving all Company menu items (Company Profile, Megaport Marketplace Profile, Billing Markets, Manage Users, Account Contacts) into the Admin section of the new Settings page.

  • Vantage Transact becomes Partner – VantageTransact has been re-branded to Partner. The portal is now called the Partner Portal.

  • Quoting Tool - Ability to Exclude Services from Quote – Customers can now exclude the costs associated with specific top-level services from a quote. When editing a service in a quote, the Exclude [service type] from quote check box can be used to exclude the costs associated with that service from the quote total cost.

November 2024

  • Remove Distributors – The Distributor account type has been removed from all Megaport systems and applications.

October 2024

  • Service Status Page Calendar – Improvements have been made to the Service Status page to assist you in monitoring maintenance and outage events that affect your services. Filtering criteria has been updated, and a calendar has been added that allows you to monitor maintenance events in either a calendar or list view. The calendar view allows you to quickly see start and end times of maintenance events, making it easier to track upcoming activities.
    For more information, see Monitoring Maintenance and Outage Events.

September 2024

  • Term Pricing Display Improvement in Quoting Tool – The way that service term pricing is displayed in the Quoting Tool has been improved. You can now see the pricing options at a glance, instead of having to select each term option from a drop-down list.

August 2024

  • Service Status Timezone Parameter – In the Maintenance & Outages page, you can now view maintenance and outage events impacting services in the time zone of your choice. If you select a timezone on the Maintenance tab, it will apply only to the maintenance events. Similarly, if you select a timezone on the Outages tab, it will apply only to the outage events. For more information, see Monitoring Maintenance and Outage Events.

July 2024

June 2024

  • Megaport VantageTransact Docs RSS Feed – An RSS Feed has been added to the Megaport VantageTransact Docs which allows you to be notified when an update or change has been made to the documentation. The RSS Feed icon is available at the bottom right of each page. Simply subscribe to the feed using an RSS reader, for example, Slack or Feedly, to keep up to date with information about all of our latest features!

  • Deal Estimator Enhancement for Partners – Partner users can now choose whether they are generating an estimate for:

    • Themselves as the partner account.
    • One of their existing managed accounts, by selecting the managed account from a list.
    • A new managed account.

    A Cancel button has also been added to the New Estimate screen so that it will not close on mouse click.

  • Support for Monitoring Maintenance and Outage Events – The Maintenance & Outages page allows you to monitor events that affect your services, including current, scheduled, and past events.

    By staying informed about maintenance activities and service outages, you can plan effectively around scheduled maintenance and provide faster responses during unplanned outages.

    Access to the Maintenance & Outages page is available to both partners and managed accounts.

    For more information, see Monitoring Maintenance and Outage Events.

April 2024

  • Megaport Marketplace Ports added to Deal Estimator – Now when logged in to the Deal Estimator, you can add Megaport Marketplace ports from a Port, MCR, or MVE in your deals. When adding a Megaport Marketplace port, specify the provider, location, connection name, term, and rate limit.

March 2024

  • Megaport Internet Long Haul is now available in the Deal Estimator – Now when logged in to the Deal Estimator, you can add out of metro Megaport Internet connections from a Port, MCR, or MVE in your deals.

    • Location allows you to choose from a list of available Megaport Internet locations in the same country as the A-End.
    • Location for MVE allows you to choose a Megaport Internet location in the same country as the A-End.
    • Megaport Internet connections from Ports and MCRs are allowed only in AU, UK, and US.
    • Megaport Internet connections from MVEs are allowed in any country where MVEs can be ordered.

    For more information, see Estimating Service Cost.

November 2023

  • Issue fixed – A partner wasn’t able to approve service key VXC speed change requests when acting in the managed account context.

August 2023

  • Partner Vantage – Standardised term discounts for Partner Vantage accounts to match direct accounts on newly ordered services.

March 2023

October 2022

  • Service Terms – Partners can now select a 12, 24, or 36-month term to a new service (Port, MCR, or MVE). Partners updating an existing month-to-month service can select a 12, 24, or 36-month term.

November 2021

  • Troubleshooting topics and videos – A new landing page highlights the troubleshooting topics on the Megaport Documentation site. The topics include steps and quick tip videos to help you investigate errors and unexpected behaviors with Megaport services.

  • Estimating Service Cost – Partners can estimate managed service cost before actually ordering the service.