action.skip

Viewing and Downloading Invoices

This topic describes how to view and download Megaport invoices.

Viewing invoices by billing market

From the Company Billing Markets page, a user logged in to a partner account can see an estimate of the next invoice, download a statement, and view an invoice list, including amounts, due dates, open balances, and more. The invoices are sorted by the Managed Account References.

Note

Partner account users that have been referred by a Distributor cannot access billing markets or invoices. The Distributor enables the billing markets and acts as the billing agent for all referred partners. All invoices go directly to the Distributor account.

To view a list of invoices

  1. Choose Company > Billing Markets.
    View invoices icon in the Company Billing Markets page

  2. Click the View Invoices icon.

    Viewing a list of invoices

  3. By default, the invoices from the last 12 months appear. To narrow the invoices shown on the page, select a date range. All invoices with an invoice date within that date range appear, irrespective of settlement status.

To download an invoice

  • On the Invoices tab, click the CSV or PDF icon next to the invoice you would like to download.

    • CSV - Downloads the invoice in the comma-separated values (CSV) format. You can use the CSV file to import the data into spreadsheets and databases. You can open the CSV file in any text editor.
    • PDF - Opens a new browser tab with a PDF version of the invoice.

Note

You can only view and download invoices originally generated by the Portal. Credit notes and manually corrected invoices are not visible and cannot be downloaded from the Portal.